How To Make a Claim

When you need to file a claim, here's what to do:

  1. During regular business hours, Mon-Fri 9am-5pm, call us directly at (978) 632-0205.

  2. At night or on weekends or holidays, please do not wait to file your claim. Contact your insurance company listed below and they will set the claims process in motion.

  3. Have your Policy Number and Claim Details ready when you contact your company if at all possible.

  4. After your claim is filed, your insurance company will forward a copy of your claim to us.

Insurance Company

Claim Instructions

The Andover Companies
The Andover Companies

Call 1 (800) 225-0770

MAPFRE/Commerce
MAPFRE/Commerce Insurance Company

Call 1 (800) 221-1605
Click here for Online Claims Reporting

MA Property Insurance Underwriters Association
MA Property Insurance
Underwriters Association

Call 1 (800) 392-6108
Click here for Online Claims Reporting

The Norfolk & Dedham Group
The Norfolk & Dedham Group

Call 1 (800) 688-1825

Quincy Mutual
Quincy Mutual

Call 1-800-490-0047

Safety Insurance
Safety Insurance

Call 1 (800) 951-2100
Outside of MA & NH, please call 1 (617) 951-0600